FAQs – Frequently Asked Questions
Welcome to the Legacy Home Care FAQ page! We understand that choosing the right care for yourself or a loved one is an important decision. To help make this process easier, we’ve compiled answers to some of the most common questions we receive about our services. If you have any additional questions or need further clarification, feel free to contact us directly. We’re here to assist you every step of the way.
We provide non-medical home care services, including personal care (bathing, dressing, grooming), homemaker services (meal preparation, housekeeping, shopping), and companionship services (social interaction, escorting to appointments, etc.).
We offer personalized care plans based on each client’s unique needs. If you’re unsure, we recommend scheduling a consultation where we can assess the needs of your loved one and tailor a plan that works best for them.
Yes, all of our caregivers are certified and thoroughly trained in providing compassionate, high-quality care. They also undergo background checks to ensure your safety and peace of mind.
While we focus on non-medical care, we can help with basic assistance for individuals with certain medical conditions, as long as they do not require skilled medical care. If medical care is needed, we will work with you to refer you to the right professionals.
Yes, we specialize in providing bilingual care for Spanish-speaking clients. Our caregivers are fluent in Spanish and culturally aware to ensure effective communication and culturally sensitive care.
Simply contact us to schedule a free consultation. We will assess the care needs of your loved one and develop a customized care plan tailored to their needs. Afterward, we will arrange for a caregiver to begin services.
We offer flexible care schedules, including part-time, full-time, and overnight care. We can work with you to determine the hours that best suit your needs. For 24/7 care, please inquire directly for availability.
We closely monitor all care plans and maintain ongoing communication with both clients and family members. Caregivers are supervised and regularly trained to ensure the highest standard of care is provided at all times.
Our services are covered by Medicaid, Neighborhood Health Plan, and other insurance providers. We also offer private pay options. For insurance-related questions, we can provide assistance in determining coverage.
Our caregivers are trained to handle emergencies and ensure the safety of your loved one at all times. In case of an emergency, we follow established protocols and ensure quick communication with family members and medical professionals if needed.